Industries · Hospitality
Two minutes, one phone.
Two people on a footpath, one phone between them, deciding where to eat before they get to the corner. They never reach a website. They swipe the photos in Google Maps, check you’re open, and look for a menu. If the menu is a PDF that won’t open on a phone, they walk to the place that showed them one.
You lost that table without it ever appearing in a report.
The booking worth more
Functions start a month out.
The same venue has a second customer who behaves nothing like the first. Someone organising twenty people for a work lunch in November starts looking in October, on a laptop, and wants three things a walk-in never asks for: how many you seat, what it costs a head, and whether you’ll close off a room.
That search is far smaller and far more valuable, and most venues answer it with one line on a contact page telling people to ring for details. The venues that win it publish the capacity, the range and the menu, and take the enquiry on the page.
Your hours are a ranking signal and a promise. Get a public holiday wrong and Google’s open now filter simply removes you from the list.
The menu has to be text. A photographed or PDF menu is unreadable to Google and awkward on a phone, which is where it is always opened.
Photos date faster than anything else. The picture at the top of your listing is doing more work than your whole website.
Where to start
Check what your listing says.
Give us your web address. Someone checks your site the way a customer’s phone does, prices the searches you’re missing in dollars, and asks an AI assistant where to eat near you. Then we tell you whether your name came back.
We take on a small number of businesses at a time, and only when the audit says your numbers can be moved. When it says they can’t, we tell you that instead of a quote. Most of the venues we work with came through someone they already trust.
Venues in Melbourne lose the same table the same way. We settle how the money works, a fixed fee or a share of what we bring in, before anything starts.
Free. A straight answer either way.